Welcome to Kerri Alston Hair Couture (“Company,” “we,” “our,” or “us”).

These Terms & Conditions (“Terms”) govern your use of our website ktipprofessionals.com, our services, and any related platforms (collectively, the “Service”).

By accessing or using our Service, you agree to these Terms. If you do not agree, please do not use our Service.

1. Business Information

Business Name: Kerri Alston Hair Couture LLC

Business Address: 1500 Marietta Rd Suite 14, Atlanta, GA 30318, USA

Email: [email protected]

Phone: +1 (678) 468-0484

Website: ktipprofessionals.com

2. Use of the Website

You must be at least 18 years old to use our website or book services.

You agree not to misuse, disrupt, or attempt to gain unauthorized access to the website or servers.

All content on the website (text, logo, images, branding, training content) is the property of Kerri Alston Hair Couture LLC and may not be copied, distributed, or reused without written permission.

3. Booking & Appointments

Booking an appointment requires accurate information such as name, email, and phone number.

We reserve the right to cancel or reschedule appointments as needed.

No-shows or late cancellations may incur additional fees, depending on the service booked.

4. Payments

Payments are accepted online or in person, depending on the service.

All prices are listed in USD ($).

By booking or purchasing, you authorize us to charge your designated payment method.

5. Refunds & Cancellations

Due to the nature of hair services and training sessions, all sales are final unless otherwise stated for specific programs.

Refund eligibility for digital products or courses is determined on a case-by-case basis.

No refunds are issued for missed appointments.

6. Training, Courses & Professional Services

If you participate in trainings (including K-Tip certification, classes, workshops, or digital programs):

You agree not to share, copy, or resell any course materials.

Certification may require attendance, participation, and completion of required tasks.

Results may vary based on individual skill and effort.

7. Intellectual Property

All brand material, including:

Kerri Alston Hair Couture logo

K-Tip training materials

Videos, guides, forms, and tutorials

…are protected by copyright and trademark laws.

Unauthorized use is strictly prohibited.

8. Limitation of Liability

We are not responsible for:

Allergic reactions to hair products

Damages due to misuse of extensions or aftercare neglect

Losses or interruptions due to website downtime

User errors during booking or purchasing

To the maximum extent permitted by law, our liability is limited to the amount paid for the specific service or product.

9. Changes to These Terms

We may update these Terms at any time.

The “Last Updated” date will always be shown at the top of this page.

10. Contact Us

For questions about these Terms & Conditions:

📧 [email protected]

📞 +1 (678) 468-0484